Managed service provider

Your IT department, without the recruitment problem.

Meridian looks after the workplaces, servers, networks and backups of organisations with 20 to 500 staff. One fixed monthly fee, a contracted response time, and an engineer who already knows your environment.

Free environment assessment Β· Transition at no cost Β· 30-day notice period

Service level commitments

Critical incident response15 min
Standard request response4 hours
Service desk availability24 / 7
Backup verificationDaily
Patch deployment windowWeekly
Reported uptime (2025)99.98%

What we take off your plate

Proactive management rather than reactive firefighting: most of what we do happens before anyone notices there was a problem.

πŸ’»

Workplace management

Laptop and desktop provisioning, software distribution, patching and device encryption, managed centrally from day one.

πŸ–§

Network & connectivity

Firewalls, switching, wireless and site-to-site links β€” monitored around the clock with spare hardware on the shelf.

☁️

Cloud & server operations

Virtual servers, identity, mailboxes and file services kept patched, licensed correctly and sized to what you actually use.

πŸ›‘οΈ

Security operations

Endpoint detection, MFA enforcement, phishing simulations and a quarterly review of who has access to what.

πŸ—„οΈ

Backup & recovery

Offsite, immutable backups with restores tested every month β€” not only when you need them.

🧭

IT roadmap

A named consultant who plans replacements and budget with you a year ahead, so nothing is a surprise.

Sectors we work in

Most of our clients operate under compliance obligations of some kind, and our processes are built with that in mind.

Professional servicesAccountancy, legal and consultancy firms
HealthcareClinics and care providers with patient data
ManufacturingProduction sites with OT and office networks
Non-profitFoundations and membership organisations

Packages

Priced per user, per month. Every package includes unlimited service desk contact β€” we do not bill by the ticket.

Included Essential
€ 39 / user
Complete
€ 69 / user
Assured
€ 99 / user
Service desk (unlimited)βœ“βœ“βœ“
Workplace management & patchingβœ“βœ“βœ“
Monitored backupβœ“βœ“βœ“
Network & server managementβ€”βœ“βœ“
Endpoint detection & responseβ€”βœ“βœ“
On-site engineer visitsβ€”βœ“βœ“
24/7 critical responseβ€”β€”βœ“
Named IT consultant & roadmapβ€”β€”βœ“
Quarterly security reviewβ€”β€”βœ“

Prices exclude VAT and third-party licensing. Minimum of 10 users.

Reaching the service desk

Contracted clients reach a Dutch-speaking engineer directly β€” no call tree and no first-line script. Every request is logged against your environment so the next engineer already has the history.

Outside office hours, critical incidents route to the on-call engineer via the same number. Non-critical requests are picked up the next working day.

Service desk
088 - 000 00 00 (24/7 for critical incidents)
Support by email
[email protected]
New enquiries
[email protected]
Office
Keizersveld 44
5803 AP Venray
The Netherlands
Office hours
Monday–Friday, 08:00–18:00 CET

Start with a free environment assessment

Two days of review, one clear report on risk, licensing and cost β€” no obligation to continue.

Request an IT audit